Entanet and Partners occupy top five slots

23rd February 2007

All top five ISP ratings on broadband information site DSL ZoneUK have been occupied by Entanet and its Partners.

Leading voice and data communications provider, Entanet, has seen its growing reputation for high performance and reliability underlined this week by one of the leading independent broadband information web sites, DSL ZoneUK. The site's ISP ratings show that Entanet and four of its Partners occupy the top five positions based on end users' feedback and comments.

Entanet and its Partners consistently achieve top 10 ratings on DSL ZoneUK, whilst other broadband sites such as Think Broadband also give Entanet consistently high ratings. Entanet also enjoys a steady stream of positive feedback through user forums on these sites.

Based on over 8,000 ratings by end users of their ISP's performance, the ratings give a true reflection of users' view of the quality of Entanet's and its Partners' service, not only in terms of speed and reliability, but in terms of its customer service and UK based, 24/7 technical support.

"Taking all five top positions is a landmark achievement" says Carol Davies, Business Development Manager for broadband at Entanet. "We work very hard to ensure we deliver consistently high levels of service to all our Partners and customers. It's great to see that being recognised on such a highly regarded source of broadband information as DSL ZoneUK".

DSL ZoneUK site owner, James Wood added: "It's unusual to see the top places occupied by providers of a common service. The fact that it's based on end users' ratings is a testament to each ISP's dedication to their customers and Entanet's underlying commitment to supporting both their Partners and customers alike. I'm pleased that Entanet puts such credence on the ratings."

Entanet's solid and reliable performance has brought significant growth to the company over the past 12 months as well as a series of accolades. The company was recently a finalist in for no fewer than five categories at the 2007 ISPA awards; was a finalist in the Channel Network Awards and late last year picked up the crown of 'Specialist Vendor of the Year' at the prestigious CRN Channel Awards.

The company is working with an increasing number of Partners who take full advantage of the its first class network infrastructure to deliver high quality broadband connectivity to customers alongside their own added value services and support.

Seeing our Partners rated highly for their performance is just as important to us as winning awards" says Davies. "At the end of the day what really matters is the level of service we and they deliver to customers. Entanet's positive reputation has been growing constantly and we're now well established as one of the leading Communications Providers in the UK. We will continue to invest in our network, products, customer service and technical support to ensure that Partners and their customers enjoy the very highest standards of quality and consistency".

Entanet keeps a careful watch on its performance ratings on DSL ZoneUK and other sites to ensure it is continuing to meet customer expectations. DSL ZoneUK was created to provide up-to-date information on all of the major broadband providers and to provide continuous support to anyone who requires help or information on anything broadband related.

Commenting, Entanet Managing Director, John Tsai, says: "This level of recognition and positive customer comment is good news for all of our Partners. They can have confidence that they're working with a company that's focused on delivering the highest levels of service and support to them and their customers, as well as investing continuously to ensure its continuity".