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Entanet attacks ASA’s plans to change broadband advertising rules as unfair to smaller ISPs

27 January 2016

Comms wholesaler says requirement to publish combined broadband and line rental pricing will penalise ISPs, cause confusion and put even more focus on price rather than quality

Entanet, the leading provider of wholesale communications, has attacked plans announced by the Advertising Standards Authority (ASAs) and Ofcom to impose new restrictions on broadband advertising that doesn’t take account of how smaller ISPs operate.

In a blog post on its website, the company says that the plans to force broadband suppliers to advertise costs that include the line rental will put smaller resellers at a disadvantage.

Darren Farnden, Head of Marketing at the company, states: “Our main concern and disappointment is that once again the ASA/Ofcom strive to apply ‘one size fits all’ type proposals to solve a market problem that has arguably been caused by the larger mainstream providers. Many smaller ISPs in the UK broadband channel provide the broadband service without requiring their customers to take line rental in the same package.”

He notes that in some cases, consumers may want to buy line rental and broadband from different suppliers. The new rules suggest that ISPs may be forced to offer both and if this is the case, it will restrict customer choice. The company also highlights that in its joint study of the market, the ASA and Ofcom have based their findings on views taken from just 300 consumers, when there are 23.7 million fixed broadband lines in use in the UK today.

To read the article in full, visit: Entanet attacks ASA's plans to change broadband advertising rules as unfair to smaller ISPs