What you need to know
Ethernet in the First Mile (EFM) provides businesses the benefits of Ethernet connectivity - reliability and higher synchronous bandwidth - at a lower cost and with reduced installation times. Depending on your customers’ requirements and their distance from the serving exchange, EFM uses between two and eight copper pairs to deliver data to our Ethernet network. And because it’s an uncontended service, your customers won’t have to share bandwidth with anyone else.
Why choose Entanet as your EFM supplier?
Easy to do business with
Whether it’s placing orders, discussing potential solutions or gaining updates on existing orders, it’s really easy to do business with us. Our online partner portal, synergi, provides access to real-time pricing and you’ll always have access to your Account Manager when you need it.
Customer service first
We’ll always put you and your business first - your Entanet Account Manager is an extension of your own business and will help you to design solutions to ensure you win the business.
Fully managed provisioning
A single of point of contact will be assigned to your order, who’ll manage it right the way through to activation. They’ll be the one who knows exactly where your order is in the provisioning process and will keep you updated so that you don’t even need to ask.
An extra eye...
Like all of our connectivity services, EFM networks are monitored on a 24/7 basis by our NOC team and if anything goes wrong, you’ve got the added security of having a 100% SLA with a 9-hour return to service guarantee.
EFM at a glance
Symmetrical speeds of up to 35Mbps
Installation within 35 working days
100% Service Level Agreement
9 business hour Return to Service guarantee
24/7 UK based monitoring, maintenance and technical support
Backup options available for resilience
Managed Cisco router as standard
Need more detail?
Click to download our EFM brochure