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What you need to know

Entanet’s Gigabit Passive Optical Network (GPON) is for businesses looking to balance exceptionally high speed with price whilst retaining critical reliability. It’s delivered across the revolutionary CityFibre network and provides a highly cost-effective form of full fibre connectivity in blisteringly fast speed options, with full service guarantees for complete peace of mind.

Why choose Entanet as your GPON supplier?

Easy to do business with

Whether it’s placing orders, discussing potential solutions or gaining updates on existing orders, it’s really easy to do business with us.

Fully managed provisioning

A single point of contact will be assigned to your order, who’ll manage it right the way through to activation. They’ll be the one who knows exactly where your order is in the provisioning process and will keep you updated so that you don’t even need to ask.

We’ve got clout with the carrier

We use CityFibre as our carrier for all GPON services and therefore have very close working relationships with our CityFibre colleagues in their provisioning and network teams to ensure your service is delivered efficiently.

We're in all the right places

Having access to the revolutionary CityFibre network means we can offer you the most cost effective solution - full-fibre networks in over 42 cities across the UK, with more being added all the time.

We give you complete peace of mind

Our GPON services are fully supported with 100% Service Level Agreements, a 5 working hour return to service guarantee and choice of backup options for additional resilience. You also have access to our 24/7/365 technical service team.

GPON at a glance

Blisteringly fast 500Mbps and flexible 1Gbps speed options

Unlimited usage

100% Service Level Agreement

Guaranteed Return to Service of 5 business hours

Installation in typically 65 working days

Delivered via the revolutionary full-fibre CityFibre network


Is it a contended service?
Entanet manages the access technology by splitting and continuing the pure fibre connection to no more than 8 business customer premises.
Is it a full-fibre connection?
Yes, delivered across CityFibre’s full-fibre revolutionary network.
Is it a fully managed service?
Yes. (Although if you have a layer 2 network to network interconnect with us, you also have the option to take the service “wires only”.)
Is usage unlimited?
How long will it take to install my service?
Installation is typically 65 working days, subject to site survey and cooperation with the process by other agencies such as local councils and landlords. The good news is that as we manage the provisioning process ourselves, your dedicated provisioning agent will be able to keep you and your customer updated on progress as the order makes its way through the process to activation.
Is it available throughout the UK?
In an ever expanding number of cities. Please see our network map to see where it's currently available.
Can I upgrade to a higher speed GPON service?
If you take the 500Mbps service you can easily upgrade to full 1Gbps. Our Ethernet Flex 1Gbps product also offers the flexibility of a guaranteed rate of 200Mbps both up and down and the provision to burst up to 1Gbps, this serves the business need for a consistently reliable and fast connection for day-to-day operations but critically with the ability to complete bandwidth-intensive tasks without incurring additional charges or having to pre-arrange more bandwidth availability.
Can my customer move premises part way through their contract?
Ideally you’d capture the likelihood of a premises move before placing your order as this will have an impact on the service. If a move is required part way through a contract, a charge may be applicable depending on how long there is left on the contract and the location of the new site. It’s best to speak to your Account Manager to find out how the land lies for your specific case.
Is any hardware supplied as part of the service?
A very compact piece of network termination equipment with an RJ45 socket is standard. If you choose the managed service, we also supply managed hardware.
What’s your provisioning process?
The provisioning process that we follow is standard across the communications industry and has a number of key stages to go through, all of which are detailed in our Guide to Provisioning.

Need more detail?

Learn more about our GPON and Ethernet Flex 1Gbps products by downloading our datasheets.


Download our GPON brochure

Ethernet Flex 1Gbps

Download our Ethernet Flex datasheet

Where does GPON sit in the connectivity scale?

Enquire about our GPON