Four of the UK’s largest ISPs will commence the sending of ‘educational notices’ to customers suspected of unlawful copyright infringement within the next few weeks as part of the Voluntary Copyright Alert Programme (VCAP), but is unlawful copyright infringement still a major problem in the UK? Is this latest scheme necessary? And will it effectively solve the issue?
This all stems back to the days of the highly controversial DEA (Digital Economy Act) from 2010 which proposed a ‘3 strikes’ plan to send threatening letters to identified infringers and even disconnect persistent offenders. Instead this much ‘friendlier’ approach aims to educate users about lawful alternatives. It’s also important to note that this scheme is voluntary and only encompasses the largest 4 UK ISPs at present – BT, Virgin Media, TalkTalk and Sky Broadband.
However since the initial controversy of the DEA and its transition into the current VCAP scheme the market has changed quite significantly, which leads us to wonder if copyright infringement is really that big a problem now, or if the increasing popularity of so-called lawful alternative services like Netflix and Spotify have inadvertently reduced the problem without Government and industry intervention? Read More »
Although the concept of digital transformation (aka digitisation, digitalisation or DX for short) has been around since as early as 2010, it’s really taken off in the last year, with Google searches for the term reaching a peak in November. It’s more than just a buzzword though; looking beyond the hype you can see the trend of businesses of all sizes “investing in new technology and business models with a specific focus on customer experience”. With this focus on providing the best possible customer experience (who, let’s be honest, vote with their feet) it’s obvious that businesses of all sizes must embrace DX in order to remain competitive. The good news is that, as a communications reseller, you’re in a great position to capitalise on the opportunities that businesses going through their DX journey bring because, quite simply, without connectivity DX is dead. Read More »
We’re not talking about being ready with your wellies and your sledge here. Rather, Is your business ready for any potential issues the forecasted bad weather could bring? Do you have an effective disaster recovery plan in place in case your comms go down or your staff can’t get into work? Are your customers ready? Or are you going to receive a high volume of calls from potentially disgruntled customers?
You might think “well it’s a bit late talking about this now, the snow is due later this week” but we did warn you back in the summer with our “Help your customers to keep calm & carry on” article that describes the ways in which modern technologies can help you and your customers implement effective disaster recovery solutions, take advantage of increased flexibility and resilience and reap the financial rewards. Read More »
Not content with forcing ISPs to store the browsing history of UK citizens (as enshrined into law via the Investigatory Powers Act), the Government now appears to be ignoring the concept of net neutrality with its latest Bill entering the House of Lords. The Digital Economy Bill, due its second reading in the Lords today (13th December 2016), compels websites carrying material which “it is reasonable to assume from its nature that any classification certificate issued in respect of a video work including it would be an R18 certificate” to carry out age verification checks to try and stop youngsters accessing such material. If the sites don’t do this, ISPs will be required to block them. Yet EU net neutrality rules state that all Internet traffic must be treated equally and goes so far as to say that Governments cannot block access to sites that are legal – even if they are distasteful. Read More »
Paul Diamond, Chief Operating Officer
The next author to introduce himself to our readers is relative newcomer Paul Diamond, our Chief Operating Officer:
How long have you worked at Entanet? Read More »
I’ve been with Entanet for a year, but what a year it’s been! 2016 is our 20th year of trading and we’ve achieved most of our strategic goals, there’s just one more to go but we’re not quite at the end of the month yet. Of everything that we’ve achieved this year, I’m most proud that we were awarded the BS EN ISO 9001:2015 quality management accreditation; have delivered against our business objectives in the face of increasingly pressured margins and relaunched our partner portal, synergi, to provide partners with a system that is much more feature rich and user friendly than it’s predecessor.