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SharePoll: What are the biggest problems you have faced with the existing MAC process?

Yesterday news emerged that Ofcom is close to revealing the outcome of its Strategic Review into Consumer Switching. This review has investigated the current process of migrating between ISPs using MACs (Migration Authorisation Codes). Ofcom closed its first consultation on this issue back in November and is now expected to open a further consultation in conjunction with its initial proposals.

Therefore we would like to know about your experiences of using the MAC process. What have been the biggest problems you and your customers have faced with the current system and how have these affected your business? Let us know your feedback by taking part in our poll or by leaving us a comment below.

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