Meet the author – Paul North

Posted on Jun 13 2017 by Paul North | Comments Off on Meet the author – Paul North
Categories : Author, Ethernet, PWAN, Sales
Paul North

Paul North, Sales Manager

Our new Sales Manager, Paul North, is our next author to meet. Despite being relatively new to his current role and our Opinion blog, he is an Entanet veteran with over 10 years service across our technical support, provisioning and sales teams.

How long have you worked at Entanet?
I started at Entanet as a technical support agent in 2006 aged just 18. After a year or so in support I was seconded to Ethernet provisioning for a while before joining the sales team in October 2007. I became a solutions consultant in March 2010 and then Sales manager in July 2016, so I’ve gained a lot of industry (and company) knowledge and experience over the last 10 years.

What are your key responsibilities within the business and what are your areas of expertise?
I am currently responsible for our entire Ethernet and Wholesale DSL number. I manage our team of Sales Consultants and I assist them with customer meetings, conference calls and individual deals. I create promotions & strategies for the team and I also manage the commercial relationships with our key suppliers such as BT Wholesale, TalkTalk, Virgin & Vodafone.

My main product areas of expertise are layer 2 xDSL, Ethernet & MPLS.

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Meet the author – Paul Diamond

Posted on Dec 06 2016 by Paul Diamond | Comments Off on Meet the author – Paul Diamond
Categories : Author, Broadband, Ethernet, Sales
Paul

Paul Diamond, Chief Operating Officer

The next author to introduce himself to our readers is relative newcomer Paul Diamond, our Chief Operating Officer:

How long have you worked at Entanet?
I’ve been with Entanet for a year, but what a year it’s been! 2016 is our 20th year of trading and we’ve achieved most of our strategic goals, there’s just one more to go but we’re not quite at the end of the month yet. Of everything that we’ve achieved this year, I’m most proud that we were awarded the BS EN ISO 9001:2015 quality management accreditation; have delivered against our business objectives in the face of increasingly pressured margins and relaunched our partner portal, synergi, to provide partners with a system that is much more feature rich and user friendly than it’s predecessor.

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Meet the author – Stephen Barclay

Posted on Apr 20 2016 by Stephen Barclay | Comments Off on Meet the author – Stephen Barclay
Categories : Author, Broadband, Ethernet, Sales
Stephen Barclay, Sales Director

Stephen Barclay, Sales Director

The next author to introduce himself to our readers is our Sales Director, Stephen Barclay…

How long have you worked at Entanet?
I first came to Entanet in August 2010, so I’m well on my way to six years of service.

What are your key responsibilities within the business and what are your areas of expertise?
As Entanet’s Sales Director I’m responsible for the strategic direction of our sales efforts and ultimately for both customer acquisition and retention. In reality this means that my role is quite diverse – from overseeing sales planning, forecasting and revenue targets to the strategic direction of how we engage with customers. This means making sure that we work in conjunction with our partners, that our sales process is consultative and that we support our partners to achieve their goals. Of course this also means ensuring that we have the appropriate skillset and expertise available within our team, specifically from a technical point of view – so that we can add value to our partners with our creative approach to solutions design.

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Meet the author – Claire Williams

Posted on Sep 16 2015 by Claire Williams | Comments Off on Meet the author – Claire Williams
Categories : Author, Ethernet
Claire Williams, Provisioning Manager

Claire Williams, Provisioning Manager

In our latest ‘meet the author’ piece we would like to introduce one of our newest members of staff and opinion authors, Claire Williams, Provisioning Manager…

How long have you worked at Entanet?

I started at Entanet in March, so I’ve been with the company six months now.

What are your key responsibilities within the business and what are your areas of expertise?

I am responsible for the provisioning team who manage the implementation of all of Entanet’s Ethernet orders, working with various carriers to deliver high quality solutions efficiently. We monitor and manage the progress of each order from completion of the sale through to activation and provide the customer with detailed progress updates at every step.

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Meet the author – Darren Farnden

Posted on Apr 17 2015 by Darren Farnden | Comments Off on Meet the author – Darren Farnden
Darren Farnden, Head of Marketing

Darren Farnden, Head of Marketing

It’s time to introduce Entanet’s Head of Marketing and keen Opinion author, Darren Farnden…

How long have you worked at Entanet?

I started at Entanet in April 2006 so 9 years now.

 What are your key responsibilities within the business and what are your areas of expertise?

I run Entanet’s small but truly dynamic marketing team. A member of the management team, I’m responsible for ensuring we translate the company’s strategic direction into a plan that supports the business internally and our channel partners externally. This means we take ownership of everything from maintaining a high profile in the market, providing our own sales team and also partners with support and intelligence to help them sell, right through to communication with existing partners and attracting new ones and nurturing their interest. We’re sometimes fondly known as the colouring in department but we know we’d be missed.

With regards to opinion, which topics do you usually cover and why?

I cover quite a range of subjects – obviously anything directly linked to marketing such as the growing opportunities for resellers in social media, adhering to connectivity advertising rules and several of our selling related guides and eBooks. I’ve also previously discussed the Government’s plans to tackle copyright infringement through the controversial DEA and most recently discussed the pros and cons of classifying broadband as a utility.

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