Meet the author – Neil Watson

Posted on Dec 02 2014 by Neil Watson | Comments Off on Meet the author – Neil Watson

It’s time for another ‘meet the author’ article and this time we are introducing our Head of Service Operations, Neil Watson…

How long have you worked at Entanet?

I’ve not long surpassed my 8 year anniversary – and boy has it gone quickly!

What are your key responsibilities within the business and what are your areas of expertise?

I’m responsible for running the technical support, customer services, premier support and solutions provision teams.

With regards to opinion, which topics do you usually cover and why?

I tend to cover a range of subjects from net neutrality, data retention to BDUK and anything operational. Net neutrality is a key principle of the Internet and any attempt to create a multi-tiered access, especially for commercial gains, should be resisted. I’ve also covered content controls and, whilst anyone that could be considered vulnerable should be protected, I don’t believe that forcing ISPs to become the front line of such controls is a sensible approach – I’d much prefer to tackle the causes rather than implement something that will be simple to circumnavigate.

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Meet the author – Paul Heritage-Redpath

Posted on Aug 19 2014 by Paul Heritage-Redpath | Comments Off on Meet the author – Paul Heritage-Redpath

We thought it was about time you got to know a bit more about the authors of this blog, their areas of expertise and what makes them tick. After all, you’re spending your valuable time reading what they have to say and listening to their opinions! Therefore, we plan to periodically publish a ‘Meet the Author’ article to help you get to know each one a little better. We’ll kick it off with Paul Heritage-Redpath, Entanet’s Product Manager…

Paul

Paul Heritage-Redpath, Product Manager

How long have you worked at Entanet Paul?

2 years 6 months – which doesn’t seem like 5 minutes…

What are your key responsibilities within the business and what are your areas of expertise?

As Product Manager at Entanet I am responsible for ensuring we deliver the right voice and data products to our partners to empower them to succeed. That breaks down into four main areas: providing market insight to the management team; defining and testing the feasibility of new products; managing their development and launch including pricing and then monitoring their success in-life and retiring products as necessary. Expertise – being the go-to person on the details of our portfolio means life is never dull, as things change all the time.

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