CSR Update – Focusing on Mental Health and Fundraising

Posted on Aug 28 2019 by David Edwards | Comments Off on CSR Update – Focusing on Mental Health and Fundraising
Categories : Blog, CSR

David Edwards
Software Programme Manager/
CSR Chair

In light of the recent coverage on Mental Health, Entanet’s CSR committee has worked to implement facilities to aid employees’ mental wellness. We have also been continuing our fundraising activities and having a lot of fun along the way. Here are a few projects that we have been working on during the last few months.

Earlier this year Entanet’s CSR committee conducted a course on-site, which was the first step towards raising awareness of mental health. Following on from that, around 20 staff from the Telford office volunteered to form a support network for their colleagues. Those volunteers received specialist Mental Health First Aider training in order for them to get a good understanding of how to engage with someone in need.

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Why SMEs should think about full fibre today!

Posted on Jul 25 2019 by Matthew Dyke | Comments Off on Why SMEs should think about full fibre today!

Matthew Dyke –
Business Development Consultant

As we move to an increasingly digital Britain the way the nation is consuming goods and services is changing at pace – which means the need for businesses to be forward-thinking and look for faster and smarter ways to operate is key – what underpins this digital revolution is ultra-fast and resilient full fibre connectivity.

The recent woes of household retailers like HMV, Toys R Us and BHS serve as the perfect illustration of the consequences when companies are slow to embrace digital change. The Royal Mail’s 2018 Delivery Matters UK Report also highlights that proportion of UK shoppers choosing to spend their money online is now 87%, meaning there is less place than ever for slow and ineffective connectivity in our modern e-commerce driven economy.

Source: Royal Mail Delivery Matter Report 2018

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Six simple steps to a smooth and timely provisioning journey

Posted on Jul 15 2019 by Nicholas Paxon | Comments Off on Six simple steps to a smooth and timely provisioning journey
Categories : Blog
Nicholas Paxon, Senior Provisioning Coordinator

When you’ve worked hard to win valuable new business and get to placing your order with us, the last thing you want is any nasty delays that prevent you getting your customer up and running – especially for things that can easily be avoided!

One of the main factors that will influence how quickly your order will progress lies right at the start of process with the Customer Requirements Form (CRF).

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Pre-sales support – why the journey starts before the sale

Posted on Jun 20 2019 by Conor Murphy | Comments Off on Pre-sales support – why the journey starts before the sale
Categories : Blog, Pre-Sales, PWAN
Conor Murphy,
Pre-Sales Technical Consultant

Solution is a word that’s commonplace in the UK connectivity market, but all too often a ‘solution’ actually means a provider jamming the square pegs of their product portfolio into the round holes of a customer requirement to get to the end game.

At Entanet we do things differently by starting the customer journey before the sale. We treat a customer’s requirements as a blank canvas and work closely with all parties involved to delve into what the need is and why a certain solution will work best to achieve it – whether this is through face to face meetings or conference calls.

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World Day for Cultural Diversity for Dialogue and Development

Posted on May 29 2019 by David Edwards | Comments Off on World Day for Cultural Diversity for Dialogue and Development
Categories : Blog, CSR

David Edwards
Software Programme Manager/
CSR Chair 

In a forward-thinking industry that’s doing such great work to build a brighter and more prosperous future for the country, it’s ironic that the UK’s connectivity sector still has so much to do in order to shake its perception as a career that’s only open to white men.

And it’s important that it does shake this perception, because if we’re going to achieve a digital Britain that fully meets the needs of our citizens and businesses the sector will need to engage with the vast pool of talent that exists in our increasingly diverse society.

Entanet aims to lead the way in this mission and on Friday 23rd May, we hosted a ‘World Culture Day’ celebrating and raising awareness about cultural diversity. Held as part of a week of awareness to mark ‘World Day for Cultural Diversity for Dialogue and Development’ the event was an opportunity to deepen our understanding of the value of cultural diversity and to learn to live together better.

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UK geo – are their days numbered?

Posted on Apr 29 2019 by Paul Heritage-Redpath | Comments Off on UK geo – are their days numbered?
Categories : Blog, Full fibre, VoIP

Local numbers when making a call seem like second nature to us these days. To many of us, it’s hard to think of a time before area codes were shown as they are now.

Area codes were introduced in 1958 back when we were able, for the first time, to call another phone number directly rather than through a manual exchange operator. It then took over 20 years to allocate exchange codes to every exchange in the country, completing this in 1979.

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CSR – why we want to connect with our community

Posted on Apr 24 2019 by David Edwards | Comments Off on CSR – why we want to connect with our community
Categories : Blog, CSR
David Edwards
Software Programme Manager/
CSR Chair

Entanet is in an exciting position at the forefront of driving the channel’s adoption of full fibre connectivity – delivering the future-proof infrastructure that will enrich the lives of those in the communities we serve for many years to come.

It’s this strong focus on making a positive impact in the community that led to the foundation of our CSR Committee in May 2018 with the slogan ‘Connecting the Community’. The committee is made up of 13 passionate volunteers from across the business who develop, run and coordinate the CSR activities of Entanet in the community, focusing particularly on four key areas: fundraising, volunteering, environmental impact, and equality and diversity.

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Are We Balanced? Is Balanced Better?

Posted on Apr 04 2019 by Gemma Wooden | Comments Off on Are We Balanced? Is Balanced Better?
Categories : Blog, CSR
Gemma Wooden
Project Manager

There are few industries that struggle to break the perception of a ‘male only’ career more than the IT sector…so, how big is the gender equality gap? What can we do to be a more balanced industry? Why is balance better?

On March 8th people around the world celebrated International Women’s Day, an event that’s been around for more than a century and which provides the opportunity to reflect on the importance of gender equality in all areas of life.

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Putting Gigabit connectivity in the reach of SMEs

Posted on Mar 28 2019 by Paul North | Comments Off on Putting Gigabit connectivity in the reach of SMEs

There is little doubt that the growth and prosperity of small and medium-sized businesses in the UK has been stifled for some time by slow and unreliable connectivity.

Our economy is increasingly being driven by digital innovation, yet many SMEs see Ethernet and other business boosting full fibre solutions as too costly an option to consider.

The national picture painted by Ofcom also makes stark reading – its latest figures highlight that only 6% of the country can currently access full fibre technology, meaning these solutions are often seen by SMEs as beyond their reach too!

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Investing in quality customer service to drive the UK’s full fibre future

Posted on Feb 28 2019 by Rachel Shropshire | Comments Off on Investing in quality customer service to drive the UK’s full fibre future

Rachel Shropshire

Rachel Shropshire, Service Manager

Our ambitious investment programme to help deliver a truly digital Britain that’s fit for modern business isn’t just about putting physical fibre infrastructure in the ground. It’s also making sure the innovative products and services our future proof network offers to channel partners and their customers is underpinned by the highest levels of customer service.

The recent announcement of the first £1.12bn rollout of our £2.5bn investment plan, identifying 37 towns and cities where we already have critical fibre spine assets primed for full city expansion to deliver the UK’s most advanced and intelligent full fibre network, is certainly turning heads and grabbing the headlines. However we understand that to fully deliver on our partners’ needs, we also need to continue evolving the way we work to make the experience of dealing with us as simple and as efficient as possible.

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