Where will the BT/Openreach soap opera end? And do we need a separate Openreach for business?

Posted on Mar 17 2017 by Darren Farnden | Comments Off on Where will the BT/Openreach soap opera end? And do we need a separate Openreach for business?
Categories : Broadband, BT, Ofcom

The recent saga concerning the separation of BT and Openreach has set many industry observers speculating about whether it will have any real impact. Only time will tell. But perhaps a further and more important question is whether or not the interests of UK businesses will be well-served in the future when the dust has settled and the storyline has moved on.

Besides competition, there is another good argument for tearing BT and Openreach asunder. It might actually be good for BT in the long run, as it means the company won’t have to fight on as many fronts.

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The State of the Broadband Nation

Posted on Feb 02 2017 by Paul Heritage-Redpath | Comments Off on The State of the Broadband Nation
Categories : Broadband, BT, Fibre, G.Fast, Ofcom

Progress. It’s what we all work for and it seems there was quite a lot of it last year in terms of broadband availability. ADSL coverage increased by 1% nationally, while FTTC saw a 6% increase and FTTP coverage grew by 1.7%. It’s no surprise that FTTC – or superfast broadband in layman’s terms – saw the biggest increase given that the Government is quickly coming up on its self-imposed deadline of 95% coverage by the end of this year.

The question now is of course where BDUK and BT will look to upgrade cabinets in order to achieve their 95% coverage target. The logical answer is that they’ll focus on the low-hanging fruit – that is cabinets that are easy and therefore more cost effective to upgrade than those requiring lots of engineering works. This will likely mean that the focus remains on urban and semi-rural locations, leaving those in the countryside to wither on a sub-par service until the Universal Service Obligation (USO) gives them something a little better – if they request it and it won’t cost too much to provision… As you can see from our infographic ‘Connectivity in the UK’, Ofcom’s Connected Nations Report 2016 says that there are 1.4m premises in the UK that can’t currently access a minimum speed of 10Mbps, the proposed minimum threshold speed of the USO.14% of these – or 200,000 premises – are small to medium-sized businesses and 69% (that’s 960,000 buildings) are in rural locations.

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Will rural customers be left out in the cold again?

Posted on Jan 31 2017 by Darren Farnden | Comments Off on Will rural customers be left out in the cold again?

Just when we thought things were looking up for rural customers suffering from low speeds and poor service with the Government’s 10Mbps USO plans, it looks like a spanner has been thrown into the works by Sky Broadband’s new advertising approach.

It was recently reported by ISPReview.co.uk that Sky Broadband has changed their Internet access packages and will no longer sell broadband (of any type) to customers unable to support a Minimum Access Line Speed (MALS) of 2Mbps.

Why? Well, this news follows recent changes to the providers’ advertising approach where they now promote average speeds as opposed to the more prevalent ‘up to’ speed approach used by the majority of the industry (including Sky previously).

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Getting in on the action – opportunities in the SME market

Posted on Jan 24 2017 by Darren Farnden | Comments Off on Getting in on the action – opportunities in the SME market

Unless you’re an analyst by trade or nature, wading through market research to pinpoint opportunities can be at best time-consuming and at worst, difficult. So wouldn’t it be great if someone did all the reading for you and produced a guide to the opportunities that they’d identified on your behalf, leaving you time to do your actual day-job?

Look no further, for that is exactly what we’ve done. Our latest ebook – Connectivity opportunity in the SME marketplace – is a guide to the opportunities we’ve identified by analysing the latest stats to be published by Ofcom in their SME Consumer Experience Report 2016, which was published earlier this month.

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Without connectivity DX is dead

Posted on Jan 17 2017 by Darren Farnden | Comments Off on Without connectivity DX is dead

Although the concept of digital transformation (aka digitisation, digitalisation or DX for short) has been around since as early as 2010, it’s really taken off in the last year, with Google searches for the term reaching a peak in November. It’s more than just a buzzword though; looking beyond the hype you can see the trend of businesses of all sizes “investing in new technology and business models with a specific focus on customer experience”. With this focus on providing the best possible customer experience (who, let’s be honest, vote with their feet) it’s obvious that businesses of all sizes must embrace DX in order to remain competitive. The good news is that, as a communications reseller, you’re in a great position to capitalise on the opportunities that businesses going through their DX journey bring because, quite simply, without connectivity DX is dead.

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