The impact of Openreach’s FTTC install changes

Posted on Feb 23 2016 by Neil Watson | 1 Comment
Categories : Broadband, BT, Fibre, Reselling

Industry has argued against it since it was first mooted in 2014, but from 16th March BT Openreach will no longer be supplying a modem on fibre-to-the-cabinet (FTTC) installations (including upgrades from ADSL/2+). While Openreach say that this industry-wide change will simplify provision by dispensing with the need to book an engineer appointment, in reality we think the advantages and disadvantages will be more widely felt. As a wholesale supplier, we are wary of the impact on both resellers and consumers – especially in terms of the potential for confusion and misunderstandings.

Two new installation options will be available in place of the withdrawn product, both of which require the consumer to supply and connect their own Openreach-approved modem/routing device.

Option 1 is a standard installation and will see an engineer complete a ‘wires only’ connection at the PCP (primary connection point, aka the cabinet) and will not visit the consumer’s premises. This means that the NTE5 faceplate will not be changed and the consumer will need to fit VDSL filters to all extensions in order to complete the installation.

Option 2 – a ‘managed’ installation – is available at an additional cost. With this service an engineer will visit the consumer premises to uplift any wiring and fit a service specific faceplate – they may also connect the modem/routing device if it’s available at the point of connection.

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2015 – The year in review

Posted on Dec 15 2015 by Darren Farnden | Comments Off on 2015 – The year in review

It’s certainly been an eventful year within the industry, with plenty of innovations and new technologies and trends emerging, an abundance of regulatory changes both UK and EU based, industry process changes with things like the new switching process and channel unrest with a clear backlash against BT’s relationship with Openreach. We’ve tried to keep you up to date and informed about the key issues that affect you and your customers as part of this fascinating channel, as well as providing useful eBooks and sales advice along the way too.

If you missed any of the blog this year and would like a quick recap, why not download our ‘2015- A year of Opinion in review’ eBook and have a catch up over the holidays. Simply enter your email address into the form field below to receive your free copy. 

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BT bites back in Openreach split debate

Posted on Oct 20 2015 by Neil Watson | Comments Off on BT bites back in Openreach split debate
Categories : BT, Ofcom, Regulation

In response to ongoing calls across the industry for Ofcom to split Openreach from BT as part of their 10 year Strategic Review, the incumbent has bitten back with a detailed response to Ofcom.

In the company’s press release titled ‘Continuity of Investment Key to Britain’s Future’ BT admits it needs to improve its customer service but warns separating them from Openreach would create ‘huge uncertainty and fundamentally undermine the case for future investment’, basically continuing their strategy of threatening to throw their toys out of the pram and halt all future investment if they don’t get their own way!

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What’s better than superfast broadband? Why, ultrafast broadband of course!

Posted on Sep 24 2015 by Paul Heritage-Redpath | Comments Off on What’s better than superfast broadband? Why, ultrafast broadband of course!
Categories : Broadband, BT, Digital Divide

BT’s Chief Executive Gavin Patterson has announced in laudable if vague terms “”We want to forge an ultrafast future for Britain and stand ready to help government deliver the broadband speeds necessary for every property to enjoy modern day internet services, such as high definition TV streaming and cloud computing,”

“Ultrafast” broadband means using the company’s new G.Fast technology which they have been trialling in Huntingdon, Cambridgeshire.

What is G.Fast?

G.Fast is similar to FTTC but requires more spectrum and therefore only works over shorter copper cables, ideally less than 350m. The service is mainly installed within the existing fibre cabinets although where the premises are too far away it can utilise remote nodes or distribution points which are often located on top of existing telegraph poles or potentially put underground. This service reportedly delivers speeds of 300Mbps+ download and 50Mbps upload with plans to increase this through further trials.

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Should Ofcom force Openreach to split from BT?

Posted on Aug 26 2015 by Neil Watson | 6 Comments
Categories : BT, Ofcom, Regulation

Ofcom is reportedly considering the option of splitting Openreach from BT as part of its 10 year strategic review, a suggestion that has received a lot of support across the industry and beyond, most recently from Labour MP Chris Bryant. We certainly think it’s time that accountability was central to Openreach’s role, but is a complete split from BT the answer?

Anyone working within the Internet industry knows only too well the frustrations that are often felt from dealing with Openreach – the company with an effective monopoly on delivering the last mile to customers and the associated fault fixes (save for Hull, Virgin Media and smaller alt-nets) on the UK’s broadband network which is primarily owned by the incumbent- BT. However, would separating Openreach from BT completely really solve the service problems?

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