Posted on Oct 11 2016 by Paul Diamond | Comments Off on Defining business-grade connectivity
Paul Diamond, Chief Operating Officer
For too long, the comms industry has followed, perhaps blindly, a product-led sales strategy to satiate the desire of business and residential customers alike wanting immediate access to the latest and greatest technologies that promise easier, quicker and simpler access to data. But the easy sale doesn’t always make for an appropriate solution to the user’s needs, after all there is no such thing as an off-the-shelf-one-size-fits-all solution.
Instead, resellers have an opportunity to set themselves apart from the pack by putting the basic business principle of ‘know your customer’ to work and looking first at the customer’s need rather than a product set with a particular commission level. More specifically, this means determining what a user intends to use their IP connection for, how reliant they’ll be on it, what their available budget is and how much peace of mind is needed in terms of business continuity.
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Posted on Sep 21 2016 by Paul Heritage-Redpath | Comments Off on Why upload isn’t on the up
At the risk of getting the prize for stating the obvious, we’re all using more data. Consumers are increasingly opting for unlimited packages for their fixed line broadband and competition in the mobile data marketplace continues to develop at a pace. Ofcom, in its annual report, consistently issues data proving that the domain of Homo Informaticus continues to grow year-on-year. To feed this unquenchable thirst the regulator has been working on behalf of the Government to figure out how best to implement the proposed Universal Service Obligation (USO), which will give everyone in Britain the ‘legal right’ to request a broadband connection providing download speeds of around 10Mbps. But for many the issue is that all of the improvements to national broadband coverage – be it the USO or the BDUK rollout of superfast broadband – are focused on download speeds and aren’t looking to improve upload speeds to the same degree.
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Posted on Jul 19 2016 by Neil Watson | Comments Off on Ethernet Provisioning: What to expect when you’ve submitted your order
You recognise the value of Ethernet connectivity to your business and appreciate its technological superiority for your customers, but do you really understand what happens once you’ve submitted your order? Can you answer your customers’ questions on delivery timescales or set expectations about wayleave? If you answered ‘no’ to just one of these questions, then our latest eBook is a must-read!
Not only does our Guide to Provisioning detail what we’ll do once you’ve submitted your Ethernet order, it also outlines all of the steps that are taken to successfully implement it – regardless of whether it’s a Leased Line, Ethernet in the First Mile (EFM) or Generic Ethernet Access (GEA). Helpfully it also describes anything that could potentially cause a delay, allowing you to set your customers’ expectations from the outset.
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Posted on Apr 20 2016 by Stephen Barclay | Comments Off on Meet the author – Stephen Barclay
Stephen Barclay, Sales Director
The next author to introduce himself to our readers is our Sales Director, Stephen Barclay…
How long have you worked at Entanet?
I first came to Entanet in August 2010, so I’m well on my way to six years of service.
What are your key responsibilities within the business and what are your areas of expertise?
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As Entanet’s Sales Director I’m responsible for the strategic direction of our sales efforts and ultimately for both customer acquisition and retention. In reality this means that my role is quite diverse – from overseeing sales planning, forecasting and revenue targets to the strategic direction of how we engage with customers. This means making sure that we work in conjunction with our partners, that our sales process is consultative and that we support our partners to achieve their goals. Of course this also means ensuring that we have the appropriate skillset and expertise available within our team, specifically from a technical point of view – so that we can add value to our partners with our creative approach to solutions design.
Posted on Mar 30 2016 by Darren Farnden | Comments Off on Navigating your way to a connectivity solution
Sometimes it’s difficult for customers to know where to start when choosing a connectivity solution. Are they clear about why they need it? Are they a business or domestic customer? How much are they focusing on download speed? What about uploads? Are they worried about sharing bandwidth? Do they expect service to be guaranteed? How much budget is available? Where is their physical geographic location? All of these will have an impact on the solution that you propose, but it’d be great to have an ‘at a glance’ guide to help you navigate your way through this minefield. The good news is that our latest eBook, an update to our popular Guide to Connectivity, provides all of the information that you need about the technologies currently available from Entanet.
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Posted on Mar 22 2016 by Neil Watson | Comments Off on Ofcom gets bullish with Openreach
Building on last month’s Strategic Review of Digital Communications wherein BT was reprieved of a full split from Openreach, Ofcom has today published its draft Business Connectivity Market Review of the £2bn Leased Lines market. The findings mean that BT will be forced to open its Dark Fibre to competitors by October 2017 as well as fixing faults within 5 hours, reducing the average install time to 40 days (which hasn’t been achieved since 2011) and lowering wholesale prices, with the aim of making this premier connectivity solution more affordable to businesses across the country.
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Posted on Feb 08 2016 by Darren Farnden | Comments Off on Celebrating 20 years of Entanet
This month Entanet celebrates 20 years in business and what a busy 20 years they’ve been! To set the scene, we were started back in 1996 by Taiwanese businessman Jason Tsai. Jason already operated the successful Enta Technologies and saw an opportunity in the provision of Internet services to technology resellers and alike. Entanet was born, delivering Internet connectivity, hosting and colocation services to channel partners. Our timeline below demonstrates just some of the major milestones the company has achieved since then.
We’ve seen many industry changes over the years with new competitors entering the market and old ones folding or being acquired; we’ve adopted a whole host of major regulatory changes and learned of various Government plans and policies to tackle everything from copyright infringement through to surveillance; and of course we’ve been excited to adopt numerous technological developments and advances, bringing new products and services and creating new market opportunities.
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Posted on Dec 15 2015 by Darren Farnden | Comments Off on 2015 – The year in review
It’s certainly been an eventful year within the industry, with plenty of innovations and new technologies and trends emerging, an abundance of regulatory changes both UK and EU based, industry process changes with things like the new switching process and channel unrest with a clear backlash against BT’s relationship with Openreach. We’ve tried to keep you up to date and informed about the key issues that affect you and your customers as part of this fascinating channel, as well as providing useful eBooks and sales advice along the way too.
If you missed any of the blog this year and would like a quick recap, why not download our ‘2015- A year of Opinion in review’ eBook and have a catch up over the holidays. Simply enter your email address into the form field below to receive your free copy.
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Posted on Dec 08 2015 by Darren Farnden | Comments Off on The Internet – Where did it start and where is it going?
When the Internet started out as a strategically important yet humble US defense project, little did its engineers know that it would become the commercial, social and life transforming medium that we know and use so regularly today. Before Facebook and Twitter were even an idea, before anyone thought about being able to sell products online and well before you could call your family or control your home heating system from your mobile, the Internet’s first beginnings aimed only to send a message.
The first message sent between a laboratory at the University of California (UCLA) and Stanford Research Institute (SRI) was sent via ‘ARPANET’, a US Department for Defense project back in 1969. That was the start! It took a further 20 years for Sir Tim Berners-Lee to develop the World Wide Web and really initiate the beginning of the Internet as we know it, a hugely successful, international commercial and social communications tool that has revolutionised pretty much every aspect of our lives both business and personal. Just when you think it can’t get any bigger, new ideas and technologies come along to expand the reach of the Internet even further- we bet back in 1969 their imagination didn’t go as far as discussing connected cars, fridges and wearable devices! Our history of the Internet infographic shows just some of the landmarks in our Internet journey.
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Posted on Sep 29 2015 by Darren Farnden | Comments Off on IP VPNs: What’s the big deal?
As a wholesale provider we regularly promote the benefits of reselling IP VPNs (also known as PWANs) to our channel yet we find that some resellers are hesitant about entering this highly lucrative market. Why is that? It can’t be because there isn’t enough opportunity to tempt them, as this is a growing and profitable market. It can’t be because they’re not aware of the potential either, as we discuss it regularly. Conversations with our channel have led us to believe that perhaps resellers are intimidated by their perception that selling the solutions is complex and that they lack ability to design, cost and sell these networks to clients, but there really is no need to be.
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