GDPR: Are ‘legitimate interests’ a carte blanche to carry on regardless?

Posted on May 25 2018 by Paul Heritage-Redpath | Comments Off on GDPR: Are ‘legitimate interests’ a carte blanche to carry on regardless?

As the new GDPR legislation rolls into action today, many marketeers are now looking to ‘legitimate interests’ to justify their comms activity – but whilst this clause offers the most flexibility to use people’s personal data for marketing purposes it cannot always be assumed it is an appropriate way to justify your communications.

The law states that legitimate interests can be ‘your own interests or the interests of third parties and can include commercial interests, individual interests or broader societal benefits’. However the Information Commissioner’s Office (ICO) says that if you choose to rely on legitimate interests, you take on extra responsibility for ensuring people’s rights and interests are fully considered and protected. The ICO also states that for direct marketing purposes, the right to object is absolute and you must stop with the communications if someone requests it.

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Where does the latest High Court judgement leave the IPA?

Posted on May 02 2018 by Paul Heritage-Redpath | Comments Off on Where does the latest High Court judgement leave the IPA?

With the recent High Court ruling that a key pillar of the government’s Investigatory Powers Act (IPA) – often referred to as the ‘Snooper’s Charter’ – is unlawful and must be amended within six months, we ask what lies ahead now for this controversial piece of legislation?

The judgement says that Part 4 of the IPA, which outlines the need for ISPs to retain their customers communications data including email activity, phone use and Internet browsing history, was incompatible with EU law. This is something that regular readers of our blog will know we’ve been saying for some time!

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“You’re hired” – How apprenticeships can help develop your business

Posted on Apr 12 2018 by Tim Roberts | Comments Off on “You’re hired” – How apprenticeships can help develop your business
Paul

Tim Roberts, HR Manager

Apprenticeships have been in the media spotlight in recent months as the Government’s introduction of the Apprenticeship Levy in 2017 to help businesses fund the training of apprentices has struggled to help in its ambitious target of creating three million apprenticeships by 2020.

Criticism about the complexity of the levy and the still widely held perception by many employers that apprenticeships are only useful for more ‘hands on’ jobs have seen the numbers of new people taking up apprenticeships plummet over the last year.

Despite these negative headlines, we believe apprenticeships have had a hugely positive impact on our business. So much so, we’ve recently been shortlisted in two prestigious national awards (UK National Call Centre Awards and Comms Dealer Sales and Marketing Awards) for our apprenticeship programme.

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GDPR: Friend or Foe?

Posted on Apr 05 2018 by Paul Heritage-Redpath | Comments Off on GDPR: Friend or Foe?

As TechUK, a body which represents over 1,000 UK tech firms urges the Government not to scrap General Data Protection Regulation (GDPR) laws following our departure from the European Union, we believe that stepping away from EU legislation has the potential to do our thriving tech industry more harm than good.

Described as ‘the biggest change to data protection law for a generation’ by the UK’s Information Commissioner Elizabeth Denham, GDPR, is European legislation that is set to replace UK Data Protection from 25th May 2018.

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Does the latest European court ruling expose the cracks in the IPA?

Posted on Mar 19 2018 by Paul Heritage-Redpath | Comments Off on Does the latest European court ruling expose the cracks in the IPA?

Since the Investigatory Powers Act (IPA) first came into being Entanet has expressed its concern about how the legislation nicknamed ‘The Snoopers’ Charter’, which grants wide ranging surveillance to the Government, could ever possibly co-exist with European data protection laws.

Without saying ‘I told you so’ it seems the latest ruling by the The Court of Appeal following a challenge from the human rights group Liberty would agree with our long standing view.

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2017: The year in review

Posted on Dec 21 2017 by Darren Farnden | Comments Off on 2017: The year in review

What a packed year 2017 has been for Entanet and for the sector as a whole. From the exciting news of us joining forces with CityFibre and creating a new breed of wholesaler, to an array of legislative developments including ongoing changes to the Investigatory Powers Act and Digital Economy Act and of course the continuing debates on related issues such as online encryption and how ISPs broadband speeds should be advertised – with much more to play out in all of these areas in 2018!

As ever we’ve tried to keep you at the heart of all the key issues through our opinion blog, so if you fancy a festive recap or perhaps an opportunity to catch up on some of the bits you may have missed over a mince pie, then download our ‘2017- A year of Opinion in review’ eBook for free.

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Do the proposed IPA changes go far enough?

Posted on Dec 13 2017 by Paul Heritage-Redpath | Comments Off on Do the proposed IPA changes go far enough?

The Government has launched a consultation on fresh changes to the Investigatory Powers Act (IPA) – nicknamed the Snoopers’ Charter – following the ruling late last year by the Court of Justice of the European Union (CJEU) that much of the legislation is unlawful.

As regular readers of our blog will know, Entanet has repeatedly voiced concerns about the IPA and in particular its obvious inability to coexist with further legislation such as GDPR and the new Data Protection Bill. How can the Government insist on ISPs collating masses of data on one hand, yet give users improved rights such as the ‘right to be forgotten’ on the other? Not to mention the issues of privacy invasion and data security.

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How can YOU benefit from the new Gigabit Voucher Scheme?

Posted on Dec 06 2017 by Paul North | Comments Off on How can YOU benefit from the new Gigabit Voucher Scheme?

By providing Gigabit-capable connectivity to your SME customers with free installation via the new voucher scheme from the Government, that’s how!

Last month we announced our full support of the Government’s new £2 million Gigabit Voucher Scheme which aims to accelerate the roll out of Gigabit-capable full-fibre services to business customers by making the switch to full-fibre more affordable for SMEs, whilst also generating a massive opportunity for our channel partners.

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A refreshing approach to Internet Safety

Posted on Oct 12 2017 by Paul Heritage-Redpath | Comments Off on A refreshing approach to Internet Safety
Categories : Government, Internet Safety

Yesterday the Government launched a new open consultation on Internet Safety in the form of its new Internet Safety Strategy green paper and, whilst we half expected the paper to reiterate the usual approach of essentially blaming ISPs and technology companies (especially social media) for the ills of the Internet , the paper makes a refreshing read.

Don’t get us wrong, the Government is still keen to point out the growing role of tech companies,especially those in social media, with regards to filtering, monitoring and removing harmful content (which we completely agree with) but it has put much more focus on the need for ongoing education, support and a truly collaborative approach involving industry to formulate a successful strategy.

The key actions of the green paper are:

  • A new social media code of practice to see a joined-up approach to remove or address bullying, intimidating or humiliating online content
  • An industry-wide levy so social media companies and communication service providers contribute to raise awareness and counter internet harms​
  • An annual internet safety transparency report to show progress on addressing abusive and harmful content and conduct
  • And support for tech and digital startups to think safety first – ensuring that necessary safety features are built into apps and products from the very start
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New Data Protection Bill & IPA – A match made in hell

Posted on Aug 09 2017 by Paul Heritage-Redpath | Comments Off on New Data Protection Bill & IPA – A match made in hell

Last week the Government announced a new Data Protection Bill which will replace the existing Data Protection Act 1988 by aiming to strengthen UK citizens control over their own personal data and align our laws with the EU’s new GDPR legislation which will come into effect from May 2018. Excellent- what a good idea! There’s just one problem though – that annoying Investigatory Powers Act (IPA) which already exists and contradicts this almost entirely!

Commenting on the new Bill, Matt Hancock, Minister of State for Digital said: “The new Data Protection Bill will give us one of the most robust, yet dynamic, set of data laws in the world. The Bill will give people more control over their data, require more consent for its use, and prepare Britain for Brexit. We have some of the best data science in the world and this new law will help it to thrive.”

We don’t disagree with Mr Hancock. The Government’s press release quotes research showing more than 80% of people feel they don’t have complete control over their data online and the new Bill will aim to improve this by introducing a ‘right to be forgotten’ meaning they can request their personal data be erased (including from social media sites). It will also eradicate the use of the current default opt-out and pre-selected check boxes for consent in the collection of personal data – both requirements already included in the forthcoming GDPR.

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