Judith Felton has been appointed by CityFibre as Head of Service for its wholesale business, Entanet, leading the Service Specialists and Customer Service team.
CityFibre, the UK’s leading alternative provider of wholesale full fibre infrastructure, has appointed Judith Felton to lead the Service Specialist and Customer Service Teams to effectively deliver the businesses’ processes and models, in order to achieve greater customer satisfaction.
CityFibre, the UK’s leading alternative provider of wholesale full fibre infrastructure, has appointed Andy Wilson to oversee the company’s wholesale channel as it focuses on driving take-up across its growing full fibre footprint. Andy brings with him over 20 years of experience in the channel, previously holding senior positions within Virgin Media Business and DWS, moving to CityFibre from Node4 where he was Director of Channel Sales.
The appointment comes at a pivotal time for CityFibre as it rapidly expands its city-wide full fibre rollout through its £2.5bn Gigabit City Investment Programme. The rollout, which is already underway in 26 towns and cities, will bring full fibre within reach of more than five million homes and businesses, in over 60 towns and cities, and representing over 20 per cent of the UK market.
Entanet CEO takes on key role to drive customer-led transformation across the CityFibre Group, setting a new industry benchmark for customer experience excellence.
CityFibre, the UK’s leading alternative provider of wholesale full fibre infrastructure, has reinforced its commitment to create a market-leading and customer-focused operator by appointing Elsa Chen, Chief Executive at Entanet, CityFibre’s wholesale business, to a new role of Chief Customer Officer for the CityFibre Group. In this capacity, Elsa will be responsible for CityFibre’s end-to-end customer experience strategy across all market verticals.
Through its wholesale business, Entanet, CityFibre has launched a new programme to empower channel partners who are passionate about full fibre to take the lead in driving Britain’s Gigabit future and seize sizeable opportunities.
CityFibre, the UK’s leading alternative provider of wholesale full fibre infrastructure, has launched a new ‘City Champion’ programme through its wholesale business, Entanet, to support channel partners who share its vision for Digital Britain.
Entanet is offering resellers the chance to utilise maximum bandwidth on ultra-fast 100/100Mbps Ethernet connectivity for just £175* until the end of September – a lower price than others charge for 10Mbps/100Mbps services.
Entanet is making highly-profitable, entry-level full fibre connectivity an even more exciting proposition by offering all new CityFibre 100Mbps connections ordered with a 100Mbps bearer* for just £175 per month.
The new promotion means channel partners can access 100Mbps/100Mbps Ethernet services for a lower price than most 10Mbps/100Mbps services from other carriers. The discount is made available to resellers, allowing them to pass on additional benefits to their customers or incorporate the service as part of an overall value proposition. There is no limit to the number of services each partner can purchase.
Entanet has launched a new service to revolutionise the channel’s full fibre gigabit-capable Ethernet proposition to businesses – available for just £199* per month until 30 September
Entanet, a CityFibre company and leading wholesale provider of full fibre connectivity, is enabling the channel to serve business customers with low cost full fibre Ethernet that meets their need for exceptionally fast connectivity, while accommodating occasional need for more bandwidth at no extra cost.
The wholesaler has launched Ethernet Flex 1Gbps across the UK on its CityFibre full fibre infrastructure. With a guaranteed rate of 200Mbps both up and down and the provision to burst up to 1Gbps, it serves businesses’ need for a consistently reliable and fast connection for day-to-day operations but critically the ability to complete bandwidth-intensive tasks without incurring additional charges or having to pre-arrange more bandwidth availability.
Entanet, a CityFibre company and leading wholesale provider of full fibre connectivity, has cut the cake with cloud computing specialists Devoteam to celebrate the ‘go live’ of a customer service solution on the ServiceNow platform which will enhance CityFibre’s ambitious full fibre infrastructure roll-out, bringing ultrafast Gigabit-capable connectivity to up to five million UK homes and businesses by 2025.
Offer provides 500Mbps speeds on Gigabit-ready connections for £225* per month
Designed to appeal to smaller businesses who need higher speed services now
Telford, 15 April 2019 – Entanet, a CityFibre company and leading wholesale provider of full fibre connectivity, is giving its reseller partners the opportunity to offer a Gigabit-ready Ethernet service to their SME customers, with a special promotion that enables them to purchase a 500Mbps connection for only £225 per month.
The offer is designed to give Entanet partners additional flexibility and provide growing smaller businesses access to the higher speeds and bandwidth they need. The service is available in cities and towns that Entanet provides access to its CityFibre full fibre infrastructure.
The latest chapter in an exciting year for Entanet has been marked by a move to new offices at Partnership House in Telford – a three-storey business premises that can accommodate up to 320 people.
This will now be the new premises for the the leading wholesale connectivity provider, which has an ambitious investment programme for 2019. Entanet, which is part of CityFibre, employs over 140 people and will be aiming to deliver an even stronger value proposition to more partners, based on the UK’s most advanced and intelligent full fibre network. CityFibre recently announced an ambitious £2.5bn infrastructure investment plan to provide full fibre services to five million premises, a third of the government’s target, by 2025.
Entanet, the wholesale full fibre connectivity provider, has succeeded in obtaining its certification to the International Organisation for Standardisation’s ISO 27001:2013 Information Security Standard.
ISO 27001 is the international standard for establishing, implementing, maintaining and continually improving an information security management system. Certification to ISO 27001:2013 gives confidence to Entanet’s suppliers and partners that the risk to information security is being managed.