Dedicated Ethernet is the top end connectivity solution of choice. It’s a one-to-one, high performance connection available with bearer options available from 100Mbps to 10Gbps and with comprehensive 100% SLAs and service guarantees providing complete peace of mind. Plus, its readily available via various carriers throughout the UK, and now it’s available from CityFibre through Entanet!
So, what is Entanet’s CityFibre-based dedicated Ethernet?
It’s exactly the same as dedicated Ethernet from any other carrier but, thanks to Entanet and CityFibre’s unique relationship (now that Entanet has joined forces with CityFibre), our partners can take advantage of the following additional benefits:Read More »
Lee Hill, Pre-Sales Technical Manager
PWANs (or IP VPNs/MPLS as you may prefer to call them) can deliver highly profitable opportunities for resellers as they provide the customer with a complete network solution from a single supplier often with value added services such as VoIP, Firewalls and hosting. However, for many resellers the idea of bidding for a more complex network solution is intimidating and they may not know how or where to start to be able to take full advantage of this growing market. That’s where we come in.
What actually is a PWAN?
PWANs (Private Wide Area Networks) are known throughout the industry under many terms including IP VPNs and even MPLS solutions. The technical truth is that the PWAN or IP VPN (if you prefer) is delivered across an MPLS network rather than being an ‘MPLS’ solution, however the terminology seems to have become somewhat interchangeable. Essentially, the PWAN solution is a complete connectivity network for your customer which can connect multiple sites and offices, include various connectivity technologies such as leased lines, broadband and back-up solutions and additional services such as VoIP, Firewalls and hosting. They are bespoke solutions created to fit a customer’s specific needs and requirements and are usually fully managed and supported with 100% SLAs. Read More »
Posted on Mar 28 2017 by Neil Watson | Comments Off on UPDATE: Where there’s blame there’s a claim – really?
Last week further details emerged regarding Ofcom’s plans for a broadband compensation scheme. In our previous article (Where there’s blame there’s a claim – really?) we clearly stated a number of concerns we have about this and with the release of the additional information from Ofcom, unfortunately many of those concerns remain.
What are the compensation plans?
When a consumer (specifically a residential consumer or SME) with a domestic fixed line broadband service experiences a fault they would be entitled to claim automatic compensation at set rates eliminating the need for any lengthy or difficult claims processes.
Ofcom states the situations allowable for compensation and set rates are:
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- Delayed repair following loss of service – the service has stopped working and is not fully fixed after two full working days = £10 per calendar day that service is not repaired
- Delays with start of new service – Promised start date for new service is missed = £6 per calendar day of delay including missed start date.
- Missed engineer appointment – engineer doesn’t turn up for appointment or the appointment is cancelled with less than 24 hours notice = £30 per missed appointment
Posted on Feb 07 2017 by Guest | Comments Off on Guest Blog: What will 2017 hold for the industry?
Nicholas Lansman, Secretary General, ISPA
2017 is once again set to be a big year for the industry with significant policy developments on the horizon. In the coming year, the Digital Economy Bill will become law; there will be changes to Ofcom’s General Conditions; and the Investigatory Powers Act will be implemented. There will also be new Government funding for full-fibre broadband and changes to broadband advertising rules – all against a backdrop of Brexit and political instability. In the light of these developments it is incredibly important that the breadth of Internet industry views are heard and that is where we turn to industry bodies such as ISPA, to ensure we have our say. Nicholas Lansman, Secretary General from ISPA informs us of the key areas they are currently involved in and what we should be aware of in 2017.Read More »
Posted on Jan 17 2017 by Darren Farnden | Comments Off on Without connectivity DX is dead
Although the concept of digital transformation (aka digitisation, digitalisation or DX for short) has been around since as early as 2010, it’s really taken off in the last year, with Google searches for the term reaching a peak in November. It’s more than just a buzzword though; looking beyond the hype you can see the trend of businesses of all sizes “investing in new technology and business models with a specific focus on customer experience”. With this focus on providing the best possible customer experience (who, let’s be honest, vote with their feet) it’s obvious that businesses of all sizes must embrace DX in order to remain competitive. The good news is that, as a communications reseller, you’re in a great position to capitalise on the opportunities that businesses going through their DX journey bring because, quite simply, without connectivity DX is dead.Read More »