Getting in on the action – opportunities in the SME market

Posted on Jan 24 2017 by Darren Farnden | Comments Off on Getting in on the action – opportunities in the SME market

Unless you’re an analyst by trade or nature, wading through market research to pinpoint opportunities can be at best time-consuming and at worst, difficult. So wouldn’t it be great if someone did all the reading for you and produced a guide to the opportunities that they’d identified on your behalf, leaving you time to do your actual day-job?

Look no further, for that is exactly what we’ve done. Our latest ebook – Connectivity opportunity in the SME marketplace – is a guide to the opportunities we’ve identified by analysing the latest stats to be published by Ofcom in their SME Consumer Experience Report 2016, which was published earlier this month.

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Meet the author – Paul Diamond

Posted on Dec 06 2016 by Paul Diamond | Comments Off on Meet the author – Paul Diamond
Categories : Author, Broadband, Ethernet, Sales
Paul

Paul Diamond, Chief Operating Officer

The next author to introduce himself to our readers is relative newcomer Paul Diamond, our Chief Operating Officer:

How long have you worked at Entanet?
I’ve been with Entanet for a year, but what a year it’s been! 2016 is our 20th year of trading and we’ve achieved most of our strategic goals, there’s just one more to go but we’re not quite at the end of the month yet. Of everything that we’ve achieved this year, I’m most proud that we were awarded the BS EN ISO 9001:2015 quality management accreditation; have delivered against our business objectives in the face of increasingly pressured margins and relaunched our partner portal, synergi, to provide partners with a system that is much more feature rich and user friendly than it’s predecessor.

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4 key principles that good ISPs uphold

Posted on Nov 02 2016 by Darren Farnden | Comments Off on 4 key principles that good ISPs uphold
Categories : Reselling, Resources, Sales, Support

It’s great to see the channel thriving and continuing to grow. More and more businesses see the potential in Britain’s connectivity industry and this can only result in better services for consumers. But if you’re new to the game, how can you differentiate your business and compete in an environment with increasingly pressured margins?

The first thing to note is that you can’t compete on price alone, especially when it comes to data connectivity. If you do this – consistently slashing prices hoping that you’ll make money on volume of sales alone – you’ll quickly find yourself out of business. We’ve seen that resellers are having to sell more circuits at lower margins to grow their businesses; first in the broadband market and now increasingly when it comes to Ethernet too. This means that it’s becoming ever more important to differentiate elsewhere and, in our experience, it’s service where you can really distinguish yourselves from your competition.

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How to use a PWAN to promote customer loyalty

Posted on Oct 25 2016 by Stephen Barclay | Comments Off on How to use a PWAN to promote customer loyalty
Categories : PWAN, Sales
Stephen Barclay, Sales Director

Stephen Barclay, Sales Director

We’ve sung the praises of PWAN solutions many times on our opinion blog and while there are a great number of channel resellers who are tuned in to the opportunities that they provide, there are those who aren’t sure how to continue extracting value from them once the solution has gone live.

Our latest ebook, which is free to download, provides the information that you’ll need to provide an ongoing and proactive PWAN monitoring and maintenance service to your customers, ensuring that you don’t fall into the trap of playing messenger between your customer and supplier when problems occur. Providing such value-added services not only give you additional revenue-producing opportunities but will also build trust in your brand and keep your customers coming back to you for more.

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Help your customers to keep calm & carry on

Posted on Aug 16 2016 by Stephen Barclay | Comments Off on Help your customers to keep calm & carry on
Stephen Barclay, Sales Director

Stephen Barclay, Sales Director

The sun might be out at the moment, but with only 20 weeks left of 2016 we’ll very soon find ourselves in the midst of The Great British Winter and the onslaught of bad weather that this usually brings. For the business owner, this can be extremely costly and not just to the bottom line. Lower staff productivity, absenteeism and damage to infrastructure all have a disrupting impact on business continuity.

In fact, the Chartered Management Institute reported that 77% of organisations were adversely affected by the heavy snowfall experienced during the winter of 2012 when 63% of people were unable to go to work because of travel disruption; 46% of people had issues with school closures/childcare; 43% of external meetings and business trips were cancelled; 40% suffered loss of IT and 27% suffered loss of telecoms.

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