A fond farewell to ISDN

Posted on Jun 21 2017 by Paul Heritage-Redpath | Comments Off on A fond farewell to ISDN
Categories : Voice, VoIP

When it comes to technology, the pace of change is quickening. Ten years ago we didn’t know what an iPhone was (at least not for another month anyway) but now it seems that every week we’re seeing an innovative new means of communication being introduced. This continuous push for newer, faster, better connectivity is inevitably leaving older technologies to shrivel in its wake and we channel participants get to witness the gradual decay. In the spotlight at the moment is ISDN, the digital lines with multiple channels that allow more than one method of communication to take place simultaneously. Born in 1989, at a time before Internet access was publically available in the UK, it used to be the pinnacle of business connectivity – akin to the leased lines of today – but is now slated for the chopping block by BT Chief, Gavin Patterson. BT intends to stop selling ISDN by 2020 and shut it down completely by 2025 – meaning that the millions of businesses in the UK running their telephony over ISDN will soon need to find an alternative means to keep talking. (If you’re interested in the stats, Ofcom’s Market Data Update says that there were a total of 33.5 million UK PSTN lines and ISDN channels at the end of 2016, representing a year-on-year decrease of 211k (0.6%) and a decline of 74k (0.2%) compared to the previous quarter.)

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Getting in on the action – opportunities in the SME market

Posted on Jan 24 2017 by Darren Farnden | Comments Off on Getting in on the action – opportunities in the SME market

Unless you’re an analyst by trade or nature, wading through market research to pinpoint opportunities can be at best time-consuming and at worst, difficult. So wouldn’t it be great if someone did all the reading for you and produced a guide to the opportunities that they’d identified on your behalf, leaving you time to do your actual day-job?

Look no further, for that is exactly what we’ve done. Our latest ebook – Connectivity opportunity in the SME marketplace – is a guide to the opportunities we’ve identified by analysing the latest stats to be published by Ofcom in their SME Consumer Experience Report 2016, which was published earlier this month.

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Without connectivity DX is dead

Posted on Jan 17 2017 by Darren Farnden | Comments Off on Without connectivity DX is dead

Although the concept of digital transformation (aka digitisation, digitalisation or DX for short) has been around since as early as 2010, it’s really taken off in the last year, with Google searches for the term reaching a peak in November. It’s more than just a buzzword though; looking beyond the hype you can see the trend of businesses of all sizes “investing in new technology and business models with a specific focus on customer experience”. With this focus on providing the best possible customer experience (who, let’s be honest, vote with their feet) it’s obvious that businesses of all sizes must embrace DX in order to remain competitive. The good news is that, as a communications reseller, you’re in a great position to capitalise on the opportunities that businesses going through their DX journey bring because, quite simply, without connectivity DX is dead.

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Defining business-grade connectivity

Posted on Oct 11 2016 by Paul Diamond | Comments Off on Defining business-grade connectivity
Paul

Paul Diamond, Chief Operating Officer

For too long, the comms industry has followed, perhaps blindly, a product-led sales strategy to satiate the desire of business and residential customers alike wanting immediate access to the latest and greatest technologies that promise easier, quicker and simpler access to data. But the easy sale doesn’t always make for an appropriate solution to the user’s needs, after all there is no such thing as an off-the-shelf-one-size-fits-all solution.

Instead, resellers have an opportunity to set themselves apart from the pack by putting the basic business principle of ‘know your customer’ to work and looking first at the customer’s need rather than a product set with a particular commission level. More specifically, this means determining what a user intends to use their IP connection for, how reliant they’ll be on it, what their available budget is and how much peace of mind is needed in terms of business continuity.

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Celebrating 20 years of Entanet

Posted on Feb 08 2016 by Darren Farnden | Comments Off on Celebrating 20 years of Entanet

This month Entanet celebrates 20 years in business and what a busy 20 years they’ve been! To set the scene, we were started back in 1996 by Taiwanese businessman Jason Tsai. Jason already operated the successful Enta Technologies and saw an opportunity in the provision of Internet services to technology resellers and alike. Entanet was born, delivering Internet connectivity, hosting and colocation services to channel partners. Our timeline below demonstrates just some of the major milestones the company has achieved since then.

We’ve seen many industry changes over the years with new competitors entering the market and old ones folding or being acquired; we’ve adopted a whole host of major regulatory changes and learned of various Government plans and policies to tackle everything from copyright infringement through to surveillance; and of course we’ve been excited to adopt numerous technological developments and advances, bringing new products and services and creating new market opportunities.

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