6 reasons why you should resell VoIP

Posted on Nov 09 2011 by Stephen Barclay | 1 Comment
Categories : Reselling, VoIP

Are you currently reselling VoIP? If the answer is no then you could be missing out on valuable opportunities. We think there are at least six reasons why and we’re encouraging all of our reseller partners to consider the benefits of reselling VoIP…

Stephen Barclay, Head of Sales

Stephen Barclay, Head of Sales

1. Now is the perfect time!
VoIP has been around for several years but in the early stages resellers and end users sometimes encountered problems meeting performance expectations. These issues were caused by things like jitter, call quality and inefficient underlying connectivity solutions. Over time though, VoIP providers have worked hard to overcome these initial teething problems and technological advancements have led to more effective underlying connectivity options such as ADSL2+, FTTC, EFM and more affordable leased lines. The quality of service now experienced has significantly improved which has in turn led to an acceptance of VoIP within the market, making now the perfect time to get involved.

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And the winners are…

Posted on Jul 08 2011 by Darren Farnden | Comments Off on And the winners are…
Categories : Awards, VoIP

Last night at a glittering ceremony in London the annual ISPA Awards winners were announced and I’m delighted to say that Entanet took the crown in the Best Internet Telephony category for our high quality VoIP services and flexible options.

Darren Farnden, Head of Marketing

Darren Farnden, Head of Marketing

I’d also like to congratulate Professor Ian Hargreaves, who was awarded the title of “Internet Hero” for his review of the UK’s intellectual property laws and his recommendations on amending these laws to better suite a digital era. We previously covered Professor Hargreaves’ work in our article, ‘Professor Hargreaves restores the balance’. Unfortunately, he wasn’t able to attend the ceremony.

Similarly, the winner of the Internet Villain category was also unable to attend, much to the dismay of many of the ISPs in attendance I’m sure. This award went to the very worthy (and noteworthy) Andrew Crossley of ACS:Law, who demanded payments from Internet users for alleged copyright infringement with very little evidence and in a threatening manner. This award surely tops off the perfect year for Crossley who has been made bankrupt, been investigated by the SRA (Solicitors Regulatory Authority) and fined a pitiful £800 by the ICO (Information Commissioner’s Office) due to his supposed ‘limited means’. He continues to infuriate those affected by maintaining his life of luxury as he drives around in his £200k Bentley and lives in his £700k mansion (ISPReview.co.uk: ACSLaw UK Boss of Limited Means Found Living in a Mansion and Driving a Bentley). Hardly limited means! Perhaps he didn’t attend the ceremony because he couldn’t afford a ticket!

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HELP! – 999 emergencies and VoIP

Posted on Jun 22 2011 by Darren Farnden | 3 Comments

Are you aware that Ofcom recently extended its General Condition 4 to cover VoIP services which means that, like traditional telecoms (PSTN and ISDN providers) and mobile operators, VoIP providers now need to provide the emergency services with location information for the users of their VoIP services?

Jon Farmer, Voice Technical Lead

Jon Farmer, Voice Technical Lead

The problem is that it’s not as simple as you might think. The flexible nature of VoIP is one of its biggest selling points. But it also means that the location of the end user can easily and quickly change, which means location information held by the provider can quickly become out of date and useless to the emergency services. This has been an area of debate among VoIP industry players for many years.

The reforms to Ofcom’s General Condition 4 have forced VoIP providers to act and Entanet has been amongst the first to do so, working to develop a new, secure and brand-neutral website (www.999-location.co.uk), via which end users can easily update their location information for each VoIP number they use. In addition, we have even created a short animated video to demonstrate the importance of keeping this information up to date to end users.

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Will ENUM deliver?

Posted on Mar 17 2009 by Darren Farnden | Comments Off on Will ENUM deliver?
Tags : , ,
Categories : Voice, VoIP

ENUM (E.164 NUmber Mapping) is a technology that has been around for a little while that has promised much and, so far, delivered little to the average user. As Nominet has recently been awarded the contract to administer the UK 4.4.e164.arpa delegation I thought it was time that I put my thoughts on this subject down in writing.

Jon Farmer, Voice Technical Lead

Jon Farmer, Voice Technical Lead

I’m going to cover the potential of ENUM in the telecoms industry and what it could mean to you, along with how it is currently being used and what potential security issues surround ENUM.

Lets get started with a short primer. ENUM is a way of storing & supplying information about an entity using DNS like storage and retrieval. DNS is the technology that allows domain names to be used for things such as web site and email addresses. For now, consider ENUM to be a way to catalogue and retrieve potentially dynamic properties attached to a single ‘number’ or URL.

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