Get into VoIP – It’s perfect timing!

Posted on Jul 09 2012 by Darren Farnden | Comments Off on Get into VoIP – It’s perfect timing!
Categories : Featured, Food for thought, VoIP

Have you toyed with the idea of reselling VoIP solutions in the past? Maybe you were put off by lack of knowledge or didn’t believe there was a market for these services. If that was the case then now is the perfect time to re-evaluate your thinking.

Get into VoIP – It’s perfect timing!

Get into VoIP – It’s perfect timing!

The emergence of more stable and affordable connectivity solutions such as fibre broadband and EFM, coupled with a general market acceptance of the concept and practice of hosted applications, as well as advancements in VoIP services to reduce jitter and improve call quality mean that demand for VoIP is increasing rapidly.

An Illume consulting report states that between 2010 and 2011 there was over 20% growth in VoIP, 85% of which was in small businesses and shows the hosted VoIP market is growing 11% quarter on quarter. Similarly, IDC believe the Western European market will grow by 49% CAGR to be worth $0.7bn by 2014.

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A year in review – What did you think of 2011?

Posted on Dec 20 2011 by Elsa Chen | Comments Off on A year in review – What did you think of 2011?

It’s been a busy year for the industry with a lot of controversial topics and industry debates. Through this opinion blog we have covered many of the key issues and received a number of interesting comments from our readers. Therefore, we thought it would be beneficial to provide a review of 2011 which includes a number of opinions and comments from our partners and readers.

Elsa Chen, General Manager

Elsa Chen, General Manager

1. The dreaded DEA
First on the list in our 2011 review has to be the DEA. It has continued to plague the Internet industry this year and this looks set to continue into 2012. Barely a week has gone by where the DEA has not made the industry news in one form or another but the major points to remember are as follows:

  • 25% of the costs of the three strikes rule to be covered by ISPs
  • The BT and TalkTalk judicial review which has now been granted grounds for appeal
  • The popular Hargreaves’ report which aimed to restore some of the balance with regards to copyright infringement
  • Ofcom and the Government’s u-turn on website blocking plans despite the court decision to force BT to block the Newzbin2 website.
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6 reasons why you should resell VoIP

Posted on Nov 09 2011 by Stephen Barclay | 1 Comment
Categories : Reselling, VoIP

Are you currently reselling VoIP? If the answer is no then you could be missing out on valuable opportunities. We think there are at least six reasons why and we’re encouraging all of our reseller partners to consider the benefits of reselling VoIP…

Stephen Barclay, Head of Sales

Stephen Barclay, Head of Sales

1. Now is the perfect time!
VoIP has been around for several years but in the early stages resellers and end users sometimes encountered problems meeting performance expectations. These issues were caused by things like jitter, call quality and inefficient underlying connectivity solutions. Over time though, VoIP providers have worked hard to overcome these initial teething problems and technological advancements have led to more effective underlying connectivity options such as ADSL2+, FTTC, EFM and more affordable leased lines. The quality of service now experienced has significantly improved which has in turn led to an acceptance of VoIP within the market, making now the perfect time to get involved.

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And the winners are…

Posted on Jul 08 2011 by Darren Farnden | Comments Off on And the winners are…
Categories : Awards, VoIP

Last night at a glittering ceremony in London the annual ISPA Awards winners were announced and I’m delighted to say that Entanet took the crown in the Best Internet Telephony category for our high quality VoIP services and flexible options.

Darren Farnden, Head of Marketing

Darren Farnden, Head of Marketing

I’d also like to congratulate Professor Ian Hargreaves, who was awarded the title of “Internet Hero” for his review of the UK’s intellectual property laws and his recommendations on amending these laws to better suite a digital era. We previously covered Professor Hargreaves’ work in our article, ‘Professor Hargreaves restores the balance’. Unfortunately, he wasn’t able to attend the ceremony.

Similarly, the winner of the Internet Villain category was also unable to attend, much to the dismay of many of the ISPs in attendance I’m sure. This award went to the very worthy (and noteworthy) Andrew Crossley of ACS:Law, who demanded payments from Internet users for alleged copyright infringement with very little evidence and in a threatening manner. This award surely tops off the perfect year for Crossley who has been made bankrupt, been investigated by the SRA (Solicitors Regulatory Authority) and fined a pitiful £800 by the ICO (Information Commissioner’s Office) due to his supposed ‘limited means’. He continues to infuriate those affected by maintaining his life of luxury as he drives around in his £200k Bentley and lives in his £700k mansion (ISPReview.co.uk: ACSLaw UK Boss of Limited Means Found Living in a Mansion and Driving a Bentley). Hardly limited means! Perhaps he didn’t attend the ceremony because he couldn’t afford a ticket!

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HELP! – 999 emergencies and VoIP

Posted on Jun 22 2011 by Darren Farnden | 3 Comments

Are you aware that Ofcom recently extended its General Condition 4 to cover VoIP services which means that, like traditional telecoms (PSTN and ISDN providers) and mobile operators, VoIP providers now need to provide the emergency services with location information for the users of their VoIP services?

Jon Farmer, Voice Technical Lead

Jon Farmer, Voice Technical Lead

The problem is that it’s not as simple as you might think. The flexible nature of VoIP is one of its biggest selling points. But it also means that the location of the end user can easily and quickly change, which means location information held by the provider can quickly become out of date and useless to the emergency services. This has been an area of debate among VoIP industry players for many years.

The reforms to Ofcom’s General Condition 4 have forced VoIP providers to act and Entanet has been amongst the first to do so, working to develop a new, secure and brand-neutral website (www.999-location.co.uk), via which end users can easily update their location information for each VoIP number they use. In addition, we have even created a short animated video to demonstrate the importance of keeping this information up to date to end users.

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Will ENUM deliver?

Posted on Mar 17 2009 by Darren Farnden | Comments Off on Will ENUM deliver?
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Categories : Voice, VoIP

ENUM (E.164 NUmber Mapping) is a technology that has been around for a little while that has promised much and, so far, delivered little to the average user. As Nominet has recently been awarded the contract to administer the UK 4.4.e164.arpa delegation I thought it was time that I put my thoughts on this subject down in writing.

Jon Farmer, Voice Technical Lead

Jon Farmer, Voice Technical Lead

I’m going to cover the potential of ENUM in the telecoms industry and what it could mean to you, along with how it is currently being used and what potential security issues surround ENUM.

Lets get started with a short primer. ENUM is a way of storing & supplying information about an entity using DNS like storage and retrieval. DNS is the technology that allows domain names to be used for things such as web site and email addresses. For now, consider ENUM to be a way to catalogue and retrieve potentially dynamic properties attached to a single ‘number’ or URL.

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