A refreshing approach to Internet Safety

Posted on Oct 12 2017 | Comments Off on A refreshing approach to Internet Safety

Yesterday the Government launched a new open consultation on Internet Safety in the form of its new Internet Safety Strategy green paper and, whilst we half expected the paper to reiterate the usual approach of essentially blaming ISPs and technology companies (especially social media) for the ills of the Internet , the paper makes a refreshing read.

Don’t get us wrong, the Government is still keen to point out the growing role of tech companies,especially those in social media, with regards to filtering, monitoring and removing harmful content (which we completely agree with) but it has put much more focus on the need for ongoing education, support and a truly collaborative approach involving industry to formulate a successful strategy.

The key actions of the green paper are:

  • A new social media code of practice to see a joined-up approach to remove or address bullying, intimidating or humiliating online content
  • An industry-wide levy so social media companies and communication service providers contribute to raise awareness and counter internet harms​
  • An annual internet safety transparency report to show progress on addressing abusive and harmful content and conduct
  • And support for tech and digital startups to think safety first – ensuring that necessary safety features are built into apps and products from the very start
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What is Entanet Gigabit Passive Optical Network (GPON)?

Posted on Sep 27 2017 | Comments Off on What is Entanet Gigabit Passive Optical Network (GPON)?

Now that Entanet and CityFibre have joined forces to revolutionise the connectivity market and bring truly differentiating competitive advantage to the channel, we’re delighted to announce the availability of our blisteringly fast Entanet GPON and Dedicated Ethernet solutions delivered across CityFibre’s full-fibre network.

As an Entanet partner, you’ll already know about dedicated Ethernet, its benefits and why you should be selling it but you may be less familiar with GPON. What’s the nature of this service and what does it offer to you and your customers? (In a separate article we’ll discuss the full details of our CityFibre dedicated Ethernet services).

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Are you scared of taking the plunge into PWANs?

Posted on Sep 20 2017 | Comments Off on Are you scared of taking the plunge into PWANs?
Lee Hill

Lee Hill, Pre-Sales Technical Manager

PWANs (or IP VPNs/MPLS as you may prefer to call them) can deliver highly profitable opportunities for resellers as they provide the customer with a complete network solution from a single supplier often with value added services such as VoIP, Firewalls and hosting. However, for many resellers the idea of bidding for a more complex network solution is intimidating and they may not know how or where to start to be able to take full advantage of this growing market. That’s where we come in.

What actually is a PWAN?

PWANs (Private Wide Area Networks) are known throughout the industry under many terms including IP VPNs and even MPLS solutions. The technical truth is that the PWAN or IP VPN (if you prefer) is delivered across an MPLS network rather than being an ‘MPLS’ solution, however the terminology seems to have become somewhat interchangeable. Essentially, the PWAN solution is a complete connectivity network for your customer which can connect multiple sites and offices, include various connectivity technologies such as leased lines, broadband and back-up solutions and additional services such as VoIP, Firewalls and hosting. They are bespoke solutions created to fit a customer’s specific needs and requirements and are usually fully managed and supported with 100% SLAs.

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Poll: How aware are you of Entanet’s new blisteringly fast full-fibre Internet access and Ethernet services following us joining forces with CityFibre?

Posted on Sep 14 2017 | Comments Off on Poll: How aware are you of Entanet’s new blisteringly fast full-fibre Internet access and Ethernet services following us joining forces with CityFibre?

In August, Entanet officially became part of CityFibre enabling us to bring a completely new and exciting opportunity to the channel and create a completely new breed of wholesaler. As an Entanet partner you now have access to CityFibre’s blisteringly fast Internet access and Ethernet services delivered across its full-fibre network.

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Channel Live: Why it’s definitely worth the trip

Posted on Aug 31 2017 | Comments Off on Channel Live: Why it’s definitely worth the trip

The industry has an all new, exciting and free-to-attend exhibition, Channel Live. It’s brought to you by Swink Events – the people behind Comms Business and the previous Convergence Summits (North and South), but this year it’s a single, centrally located event held at the NEC, Birmingham and it’s all taking place on 12-13th September. So, what’s new and why is it an event not to miss?

In terms of what’s new across the entire event, you can get all the details at www.channel-live.co.uk but to summarise, it offers an ideal opportunity to meet suppliers across the communications channel as well as a compelling seminar and panel debate programme. Entanet and CityFibre are both key ‘must see’ participants in the programme – on Wednesday 13th at Noon, Entanet CEO Elsa Chen will debate ‘value’ in the changing landscape of wholesale network providers with industry peers; while at 2.15pm, in a session that’s sure to be standing room only, CityFibre CEO Greg Mesch will sit alongside Openreach to discuss the building of wholesale networks in a digital world.

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Is a compensation compromise possible?

Posted on Aug 24 2017 | Comments Off on Is a compensation compromise possible?

Back in March, Ofcom announced plans to introduce a new automatic broadband compensation system which would award customers set amounts of compensation where they experience delayed repair following loss of service, delays with start of new service or missed engineer appointments. We originally stated that the proposed claim amounts were disproportionately high when you consider most residential broadband services cost around £20 a month and Ofcom were proposing claims of £10 per day for an outage.

Since then the proposals have entered a consultation period and this week the Citizens Advice bureau has slammed ISPs for their counter proposal of slightly reduced claim amounts, calculating that customers could be ‘short changed’ by up to 32% when compared to Ofcom’s original proposal.

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What does the CityFibre deal really mean for our partners?

Posted on Aug 23 2017 | Comments Off on What does the CityFibre deal really mean for our partners?
Elsa Chen, CEO

Elsa Chen, CEO

Back in July we announced that we were to be acquired by CityFibre, the UK’s largest alternative provider of wholesale fibre network infrastructure. The deal completed in early August, which means that opportunities for channel businesses to effect change in our industry by driving differentiation and increasing competition are now very real indeed.

From our perspective, we’ve effected more of a merger than a traditional acquisition. Entanet is the same business as it was two months ago. By this we mean that we’re just as ambitious as we’ve always been and we’ll continue to operate as we always did – with our partners at the heart of our business, and with the support mechanisms in place to enable channel businesses to grow. Existing partners will even get to deal with the same people that they always have. The reality of it is that the only operational change that will be felt by our partners is the increased product set available.

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Openreach bins Dark Fibre Access product

Posted on Aug 16 2017 | Comments Off on Openreach bins Dark Fibre Access product

It’ll come as no surprise to many, but a ruling yesterday by the Office of the Telecoms Adjudicator means you won’t be able to buy access to Openreach’s Dark Fibre for the foreseeable future. This is the latest twist in a long running saga that started with Ofcom’s Business Connectivity Market Review last year and which hit a major stumbling block last month when the Competition Appeals Tribunal ruled in favour of BT, stating that “Ofcom made a string of errors when it drew up the rules for a new market in dark fibre”. Under Ofcom’s directive, Openreach were due to launch their Dark Fibre Access (DFA) product this October, with pricing and terms published by the end of September, but this of course won’t happen now.

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New Data Protection Bill & IPA – A match made in hell

Posted on Aug 09 2017 | Comments Off on New Data Protection Bill & IPA – A match made in hell

Last week the Government announced a new Data Protection Bill which will replace the existing Data Protection Act 1988 by aiming to strengthen UK citizens control over their own personal data and align our laws with the EU’s new GDPR legislation which will come into effect from May 2018. Excellent- what a good idea! There’s just one problem though – that annoying Investigatory Powers Act (IPA) which already exists and contradicts this almost entirely!

Commenting on the new Bill, Matt Hancock, Minister of State for Digital said: “The new Data Protection Bill will give us one of the most robust, yet dynamic, set of data laws in the world. The Bill will give people more control over their data, require more consent for its use, and prepare Britain for Brexit. We have some of the best data science in the world and this new law will help it to thrive.”

We don’t disagree with Mr Hancock. The Government’s press release quotes research showing more than 80% of people feel they don’t have complete control over their data online and the new Bill will aim to improve this by introducing a ‘right to be forgotten’ meaning they can request their personal data be erased (including from social media sites). It will also eradicate the use of the current default opt-out and pre-selected check boxes for consent in the collection of personal data – both requirements already included in the forthcoming GDPR.

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Apprentice View: Ofcom red-faced by dark fibre ruling

Posted on Aug 02 2017 | Comments Off on Apprentice View: Ofcom red-faced by dark fibre ruling

Dan Saxon Customer Service Apprentice

All of our Apprentices get the opportunity to experience a variety of roles within Entanet as part of our training and development programme. We’ve recently welcomed Dan Saxon, a Customer Service Apprentice, for work experience within our marketing team. Dan chose to write about the recent ruling on Openreach’s Dark Fibre Access. Read on for his view.

The Competition Appeals Tribunal (CAT) ruled last week on Openreach’s appeal against opening its dark fibre assets to competitors which, if you recall, was one of the outcomes of Ofcom’s Business Connectivity Market Review last year. Ofcom took a close look at the leased lines market out of concern for a lack of competition, which it said had been brought about by Openreach making it operationally difficult and economically unsound for competitors to make use of existing dark fibre. Had the ruling not been appealed, Openreach would have been forced to provide access to dark fibre by October this year. Instead, the determination by CAT that “Ofcom made a string of errors when it drew up the rules for a new market in dark fibre” effectively extinguishes any chance of that happening. But is this necessarily a bad thing? Openreach has been reticent to open up its dark fibre purely on commercial grounds for some time, giving alternative infrastructure providers the opportunity to increase their presence and reputation for being everything that Openreach is not. There’s a good chance then that this decision will work in the favour of these alt-nets once again.

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