Posts Tagged ‘Business’

Knowingly undersold

Posted on Nov 21 2013 by Darren Farnden | Comments Off on Knowingly undersold

Reliability – not price – is what really matters to resellers and customers when it comes to connectivity says Darren Farnden, Head of Marketing at Entanet.

Darren Farnden, Head of Marketing

Darren Farnden, Head of Marketing

It’s always easy to focus on price when it’s all that the customer seems to be focused on and especially when connectivity services are promoted as a commodity. Do businesses really want a cheap service that can’t be relied upon?

At Entanet we’ve never espoused or promoted the low-cost-only route to selling. We always encourage and support our partners in promoting the key values of connectivity and, while this may seem like an obvious point to make, it’s one we believe is important to re-iterate time and time again because it’s all too easy to fall into the trap of selling on price and little else in a competitive and crowded market.

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The connectivity scale part two: Where does broadband end and Ethernet begin?

Posted on Apr 19 2013 by Stephen Barclay | Comments Off on The connectivity scale part two: Where does broadband end and Ethernet begin?

In last weeks article (Part one) we started to look at the ‘connectivity scale’ and looked at the growing options around copper and fibre based broadband that are driving customers’ expectations of faster and more reliable services. Today we look at Ethernet based products that build on these expectations and deliver service attributes that are even more essential to business critical connectivity. Let’s start with GEA…

Stephen Barclay, Head of Sales

Stephen Barclay, Head of Sales

GEA

GEA is a new service which begins to bridge the gap between fibre broadband and Ethernet based solutions. Like FTTC, GEA utilises the existing copper infrastructure (a single copper pair) between the customer premises and the cabinet and then uses fibre back to the exchange. However, from the exchange it delivers the traffic across the Ethernet core network, not the broadband one. This means it can deliver an uncontended and dedicated service with service guarantees. GEA provides a comprehensive SLA, choice of backup options and a 9 business hour return to service guarantee, making it an attractive and cost effective option for business customers looking for a guaranteed service with short installation times and symmetrical speeds from 2Mbps up to 20Mbps.

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The connectivity scale part one: Where does broadband end and Ethernet begin?

Posted on Apr 08 2013 by Stephen Barclay | 1 Comment
Stephen Barclay, Head of Sales

Stephen Barclay, Head of Sales

Just when you think you’ve got to grips with all the latest connectivity technologies, their features and how to confidently sell them, another one emerges!

With the launch of GEA (Generic Ethernet Access) you could be forgiven for being confused as to where broadband connectivity ends and Ethernet based connectivity begins. So, in this two part article we thought a little clarification of the key differentiators may be useful.

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HELP! – 999 emergencies and VoIP

Posted on Jun 22 2011 by Jon Farmer | 3 Comments

Are you aware that Ofcom recently extended its General Condition 4 to cover VoIP services which means that, like traditional telecoms (PSTN and ISDN providers) and mobile operators, VoIP providers now need to provide the emergency services with location information for the users of their VoIP services?

Jon Farmer, Voice Technical Lead

Jon Farmer, Voice Technical Lead

The problem is that it’s not as simple as you might think. The flexible nature of VoIP is one of its biggest selling points. But it also means that the location of the end user can easily and quickly change, which means location information held by the provider can quickly become out of date and useless to the emergency services. This has been an area of debate among VoIP industry players for many years.

The reforms to Ofcom’s General Condition 4 have forced VoIP providers to act and Entanet has been amongst the first to do so, working to develop a new, secure and brand-neutral website (www.999-location.co.uk), via which end users can easily update their location information for each VoIP number they use. In addition, we have even created a short animated video to demonstrate the importance of keeping this information up to date to end users.

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Poll: ISPA Awards 2011 Villain of the year – who would you vote for?

Posted on Jun 07 2011 by Claire Dutton-Merrills | Comments Off on Poll: ISPA Awards 2011 Villain of the year – who would you vote for?

Recently, the UK Internet Service Providers Association (ISPA) officially announced the finalists for its 2011 Internet Hero and Internet Villain awards. Both categories recognise those who have either done the most or least to help the Internet Industry. This year, ISPA’s finalists are:

Internet Hero Finalists

  • Rory Stewart MP – For his trailblazing efforts to bring broadband to his rural constituency of Penrith and the Borders
  • Twitter – For its role in helping people communicate during the Arab spring
  • Judge Colin Birss QC – For his considered and damning judgement on the ACS Law that it was “chaotic and lamentable”
  • The Australian Internet Industry Association – For taking the lead and launching a voluntary industry code on infected machines in Australia
  • Prof. Ian Hargreaves – For authoring a review that makes recommendations on how IP can be made fitter for the digital age
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