Posted on Feb 05 2013 by Stephen Barclay | Comments Off on Are you selling FTTC? If not, why not?
As a reseller I’m sure you’re aware fibre broadband is presently a piping hot topic within the industry. You’re bound to have heard quite a bit about ‘FTTC’ (Fibre To The Cabinet) whether it be via your competitor’s adverts and promotions, ongoing Openreach announcements concerning availability or through the general industry news… The fact is, even if you’re not aware of fibre broadband, your customers are and the chances are they’re already considering upgrading to it. If you’re not offering it, then you can bet your competitors are.
Stephen Barclay, Head of Sales
So what is fibre broadband and FTTC?
FTTC is a form of ‘superfast broadband’ that delivers broadband connectivity by using a fibre based connection up to the street cabinet and then a standard copper connection to the customer’s premises. By using fibre, the connection is able to support much faster speeds than standard copper based connections and provides a more reliable service.
So, what’s all the fuss about fibre broadband?Read More »
Recent research conducted by the FSB (Federation of Small Businesses) deduced that 63% of Britain’s SME’s are dissatisfied with their current broadband service, complaining of unreliable or slow connections. 60% of those unhappy with their broadband service explained this was due to an inadequate download speed.
Posted on Jan 30 2013 by Neil Watson | Comments Off on Can suppliers really compensate for loss of broadband?
Late last week news emerged that a German court had found Internet access to be an ‘essential part of life’ and an ISP had been ordered to pay compensation to a customer who had suffered from a loss of DSL service for 2 months in 2008/9. This unusual decision prompted us to ask, can we really compensate for broadband outages and how would that work in reality?
Neil Watson, Head of Service Operations
Whilst end user broadband customers are probably jumping for joy at this remote possibility, in reality such a practice really isn’t practical and here’s why:
The wholesale channelRead More »
Firstly, we believe this would never work in practice because of the UK’s channel supply model. Most UK providers are reliant on Openreach to fix faults and maintain the major BT based network which runs throughout the UK. In addition to this, unless they are LLU or cable based operators, they purchase their services through BT Wholesale and many then sell these services on to reseller partners who in turn sell to end user customers. So consider for a minute, who would pay the compensation? The end user would claim from the reseller, who would try to claim from their wholesale provider, who would in turn try to claim from either BT Wholesale or Openreach – you can imagine how much time and red tape that would cause!
Posted on Jan 23 2013 by Guest | Comments Off on Adopting cloud computing – what’s holding your customers back?
There’s no denying that cloud computing is a profitable and rapidly growing market and one that is covered on almost a daily basis by the industry press. Entanet recently partnered with Outsourcery, a leading cloud computing provider, to ensure their high quality hosted services are backed up with reliable connectivity that’s fit for purpose, providing their channel of resellers with a complete business solution for customers adopting this popular new approach.
Claire Mitchell, Outsourcery
Yet, while we continue to see growth in this market, there are still many business customers that appear to be holding back from the obvious benefits that cloud computing can provide. In this guest blog from Claire Mitchell, Product Manager for Connectivity at Outsourcery, she describes why she thinks this is the case and how it can be overcome to encourage end user business customers to take the plunge into hosted services.
Is a lack of time a reasonable excuse?
Over the past few years there has been a sharp rise in the number of businesses adopting some aspect of cloud computing. Most businesses have initially adopted one or two cloud solutions and grown from there once they have gained confidence in their decision to adopt a cloud approach to their business. Our experience shows that once businesses learn more about the cloud solutions that are available to them and the benefits they bring, they are eager to adopt more. This brings with it profitable opportunities for our channel partners.
At Outsourcery companies usually approach our partners with one specific service in mind but are not always aware of the additional options open to businesses that have adopted or want to adopt a cloud approach.Read More »
Posted on Jun 08 2011 by Guest | Comments Off on It’s time to act on IPv6
As we celebrate World IPv6 Day today, we asked Iain Shaw, Managing Director of leading UK buying group Brigantia, what he thinks about the industry’s reluctant uptake of IPv6 and how this is likely to affect service and hardware resellers.
The end is nigh!
The last remaining IPv4 addresses have now been allocated to the five RIRs (Regional Internet Registries) and the world approaches the complete depletion of IPv4 within the next few years (if we are lucky) yet there still appears to be no rush by ISPs and hardware manufacturers to promote and fully adopt IPv6, the replacement for IPv4. Whilst providers and manufacturers are quite right in their defences to state that this latest news does not mean the apocalyptic end of the Internet, as was occasionally reported by the press, it is fair to say that now is the time to act. After all we have known that this day was coming for several years yet only a few ISPs such as Entanet are currently able to support IPv6 and only a few hardware vendors are offering affordable IPv6 compatible hardware.
Raúl Echeberría, Chairman of the Number Resource Organization (NRO), said: “Each RIR will have its final full /8 from IANA, plus any existing IP address holdings to distribute. Depending on address space requests received, this could last each RIR anywhere from a few weeks to many months. It’s only a matter of time before the RIRs and Internet Service Providers (ISPs) must start denying requests for IPv4 address space. Deploying IPv6 is now a requirement, not an option.”Read More »
Posted on May 04 2011 by Gemma Dickinson | Comments Off on Poll: What are the biggest problems you have faced with the existing MAC process?
Yesterday news emerged that Ofcom is close to revealing the outcome of its Strategic Review into Consumer Switching. This review has investigated the current process of migrating between ISPs using MACs (Migration Authorisation Codes). Ofcom closed its first consultation on this issue back in November and is now expected to open a further consultation in conjunction with its initial proposals.
Therefore we would like to know about your experiences of using the MAC process. What have been the biggest problems you and your customers have faced with the current system and how have these affected your business? Let us know your feedback by taking part in our poll or by leaving us a comment below.Read More »