Posts Tagged ‘VoIP’

HELP! – 999 emergencies and VoIP

Posted on Jun 22 2011 by Jon Farmer | 3 Comments

Are you aware that Ofcom recently extended its General Condition 4 to cover VoIP services which means that, like traditional telecoms (PSTN and ISDN providers) and mobile operators, VoIP providers now need to provide the emergency services with location information for the users of their VoIP services?

Jon Farmer, Voice Technical Lead

Jon Farmer, Voice Technical Lead

The problem is that it’s not as simple as you might think. The flexible nature of VoIP is one of its biggest selling points. But it also means that the location of the end user can easily and quickly change, which means location information held by the provider can quickly become out of date and useless to the emergency services. This has been an area of debate among VoIP industry players for many years.

The reforms to Ofcom’s General Condition 4 have forced VoIP providers to act and Entanet has been amongst the first to do so, working to develop a new, secure and brand-neutral website (www.999-location.co.uk), via which end users can easily update their location information for each VoIP number they use. In addition, we have even created a short animated video to demonstrate the importance of keeping this information up to date to end users.

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Will ENUM deliver?

Posted on Mar 17 2009 by Jon Farmer | Comments Off on Will ENUM deliver?
Tags : , ,
Categories : Voice, VoIP

ENUM (E.164 NUmber Mapping) is a technology that has been around for a little while that has promised much and, so far, delivered little to the average user. As Nominet has recently been awarded the contract to administer the UK 4.4.e164.arpa delegation I thought it was time that I put my thoughts on this subject down in writing.

Jon Farmer, Voice Technical Lead

Jon Farmer, Voice Technical Lead

I’m going to cover the potential of ENUM in the telecoms industry and what it could mean to you, along with how it is currently being used and what potential security issues surround ENUM.

Lets get started with a short primer. ENUM is a way of storing & supplying information about an entity using DNS like storage and retrieval. DNS is the technology that allows domain names to be used for things such as web site and email addresses. For now, consider ENUM to be a way to catalogue and retrieve potentially dynamic properties attached to a single ‘number’ or URL.

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